IT SUPPORT Services

Phoenix I.T. offers a friendly and professional Support Service that will give you complete peace of mind.

Our support arrangements are flexible and cost effective – We can provide ah-hoc per hour support or Support Contracts are available, depending on the size or requirements of your business. There is one to suit your needs.

A Support Contract is a cost efficient way to ensure you have quick and reliable computer systems support without the overheads of employing additional staff. A wide range of support is offered – Phone Support, On-site Support, Research and Training and Database Administration.

Onsite Technical Support

• Support for all Windows platforms 95, 98, 2000, XP, Vista, 7, 8/8.1
• Support for Linux and Unix
• Hardware & Software Troubleshooting
• Computer Repairs
• Hardware installation, problem solving & servicing
• Software installation & configuration
• Disaster recovery and data recovery (from damaged hard disks)
• Internet connection (dialup & broadband) setup & troubleshooting
• Peripheral problems (printers, scanners, monitors etc)
• Data transfer/CD Authoring
• Training

 Hardware and Software

• PCs and Servers (IBM/HP and custom whitebox builds)
• Component supplies
• Custom build systems
• Specialist hardware support

Networking and IT Network Services

• Support for Windows NT Server, Windows 2000-2012 R2 Server & Small Business Server versions 2003, 2008 and 2011
• Design and implementation
• Network administration, support and troubleshooting
• Switch and router supply, installation and configuration – Cisco, HP, Moxa experienced
• Advanced network design and support including VPNs, VLANs and advanced routing
• Wireless / Wifi Site to Site Links

We are happy to provide client references and testimonials for previous work undertaken if required.

Email or call us today on [08] 9791 3485